California Contractors Insurance Services is looking for a Customer Service Agent who is friendly, organized and dependable. You will greet and triage inbound customer calls or promptly return customer voicemail inquiries, address their needs, troubleshoot issues, and provide clear guidance to support a successful customer experience. Also, guide customers through the claim process, prepare and distribute certificates of insurance, and assist with policy maintenance and data accuracy. Proficient in MS Office and 1 year of previous Customer Service experience required.
$20.00 – $23.00 an hour