In person full time Customer Technical Support Specialist. They are looking for a Customer & Technical Support Specialist who can serve as the first point of contact for customer inquiries, manage support tickets, and ensure timely coordination with contractors. They are looking for someone with strong communication skills, emotional intelligence, and the ability to learn and troubleshoot technical and mechanical systems. They are looking for a dependable team member who can guide third-party technicians through service procedures and collaborate with internal teams to resolve equipment issues effectively. This job is located in Sacramento California.