The Call Center Representative plays a key role in supporting customer engagement by handling inbound and outbound communications, confirming and rescheduling appointments, and following up on missed visits to ensure customer needs are met. This position involves coordinating leads, scheduling showroom appointments, assisting with product and service inquiries, and resolving concerns to create a positive customer experience. The role also requires collaboration with sales and service teams, managing administrative tasks related to customer interactions, and using computer systems to track leads and applications. Success is measured by meeting and exceeding monthly performance goals, making strong communication skills, multitasking ability, and a customer-first attitude essential.
Listed pay is $18 to $19 an hour.
Link: https://www.indeed.com/viewjob?jk=e5e40468f16de07e&from=shareddesktop_copy