The Customer Service Representative supports daily office operations by assisting the office manager with administrative and customer service tasks that help the business run efficiently. This role includes answering phones, scheduling work appointments, and dispatching emergency service responses while coordinating the logistics involved. The representative also participates in an on-call phone answering rotation to ensure customers receive timely assistance.
Additional responsibilities include supporting billing and invoicing, assisting with social media and HR administration tasks, maintaining business licensing and compliance records, and managing operational scheduling and client communications. The role also involves organizing office supplies, ordering light warehouse equipment, maintaining records such as timecards and receipts, and coordinating team recognition and event calendars. By thinking critically about processes and contributing ideas for improvement, the position plays an active role in enhancing operational efficiency and supporting the growth of the organization.
Listed pay is $22 to $28 an hour.
Link: https://www.indeed.com/viewjob?jk=354156e37a9a00b6&from=shareddesktop_copy