As a Client Service Representative | Front End Support Team, serves as the first point of contact for prospective clients by answering questions about products, materials, and project details through phone, email, chat, and ticketing systems. Pre-qualifies leads for the sales team, processes sample requests, prepares pricing quotes, and maintains strong product knowledge to guide customers effectively. Utilizes CRM, inventory management, and communication tools to manage customer interactions and ensure accurate documentation. Collaborates closely with cross-functional teams to resolve client issues, supports training initiatives for new team members, and contributes to a seamless customer experience while maintaining flexibility to participate in company events and team activities as needed.
Listed pay is $62,000 to $66,000 a year.
Link: https://www.indeed.com/viewjob?jk=dcd046ea351e1e2f&from=shareddesktop_copy