Receptionist/Doc Specialist Toyota Marin San Rafael, CA Full-Time

We’re looking for a friendly, professional, and detail-oriented Greeter / Document Specialist to be the first point of contact for our team. In this role, you’ll create a welcoming environment for visitors while also handling important administrative and document-processing responsibilities related to vehicle sales.

Greet visitors warmly, assist with inquiries, and direct them to the appropriate staff Maintain a clean, organized, and welcoming reception area Answer and route phone calls, ensuring all calls are properly logged Manage appointment scheduling and assist with calendar coordination Perform accurate data entry and maintain visitor and organizational records Prepare and review paperwork for new and used vehicle sales Verify accuracy of all documents, including signatures and transaction details Calculate commissions and prepare loan funding paperwork Assist sales managers with collecting payments during transactions Gather and secure required customer information, including insurance and payoff details Maintain strict confidentiality of customer data

  • Strong customer service skills with a friendly, professional demeanor
  • Excellent attention to detail and organizational abilities
  • Proficiency with data entry and standard office software
  • Ability to multitask and manage time effectively in a fast-paced environment
  • Comfortable handling sensitive information with discretion
  • Previous office or clerical experience preferred but not required

What We’re Looking For:
A dependable team player who thrives in a busy environment, stays organized under pressure, and ensures every customer interaction and document is handled with care and accuracy.

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