Help Desk Technician – craigslist
– SRS Networks is seeking a client-facing Help Desk Technician / Junior Network Administrator based in South San Francisco to provide comprehensive remote and onsite technical support for clients across the Peninsula and the city.
– The ideal candidate must possess strong desktop and end-user support experience with Windows and macOS systems, alongside proven competence administering Windows Server environments, Microsoft 365, and core networking protocols like TCP/IP, DNS, and VLANs.
– Beyond technical troubleshooting, hardware deployment, and ticket management, the role requires excellent communication skills to bridge the gap with non-technical users, a disciplined approach to documentation, and a valid driver’s license with reliable transportation to independently travel to client sites.