Contact Representative (Customer Service)

Full-time, in-person customer service role in a call center answering the Social Security Administration’s National 800 number. You will take calls, interview callers to understand their needs, share information about Social Security and Medicare programs, and help resolve questions about claims and eligibility. Extensive paid training is provided (18 to 21 weeks). One year of relevant experience, such as customer service or records work, or a bachelor’s degree qualifies, and education and experience can be combined. Pays $45,785 to $82,007 per year. The closing date is November 5, 2026, so apply soon. via CTP Skill Center.