Customer Service Associate – FT – San Mateo

Customer Service Associate – Cal Jobs

As a Shane Co. Customer Service Associate You Will…

* Assist with front and back of house operations, understanding the basic functionalities in the shop, Customer Service, and Operations departments.
* Support Floor Sales activities
* Uphold merchandising standards, and assist in maintaining an accurate inventory of all merchandise
* Act as the last point of contact with our in-store customers, making sure their purchased merchandise is presentable and all questions have been addressed
* Partner with Bench Jewelers to assist customers with repairs and warranty work
— no prior jewelry knowledge is necessary – strong customer service wanted