Member Service Center Phone Representative 1
Full-time, on-site Member Service Center Phone Representative 1 position with 1st Nor Cal in Martinez, CA. Duties include handling client interactions via phone calls, email, live chat, and text tools; addressing account queries; managing checking accounts, loans, and bill payments; supporting digital banking services; and executing account maintenance while complying with OFAC and anti-money laundering standards. They are looking for entry-level, customer-focused candidates with strong communication skills and basic computer knowledge.