The Housing Rights Committee of San Francisco, a tenant rights nonprofit serving San Francisco tenants since 1979, is hiring a Clinic Office Coordinator for its counseling clinic. This is a full-time, on-site role in San Francisco, paying $36.54 per hour.
As the first point of contact for the clinic, you will screen walk-in, phone, and email inquiries to assess each tenant’s situation and urgency, collect intake information and documents, and make sure clients are connected with the right counselor in a timely way. You will prioritize urgent cases such as lockouts and eviction threats, greet clients as they arrive, explain the counseling services and how the clinic works, and share resources and referrals when the organization cannot help directly.
Your administrative duties will include answering general calls about clinic hours and referrals, organizing brochures, flyers, and other client information, helping the operations team stock office and clinic supplies, supporting office systems and procedures, producing weekly and monthly reports on client service volume, and coordinating events and trainings for volunteers and staff.
The role calls for strong communication skills, a detail-oriented approach, and experience working with people who are facing highly stressful or traumatic situations. You should be comfortable with Gmail, Google Sheets, Google Drive, and Excel, able to build good working relationships with a diverse group of people, and able to work on site during regular business hours and run occasional errands. Bilingual skills in English and Spanish are required. Familiarity with local nonprofits focused on housing, subsidies, homelessness, and domestic violence is a plus.
Benefits include medical, dental, and vision coverage, including chiropractic and acupuncture, and generous paid time off. This is a union position represented by the Office & Professional Employees International Union.
via CTP Skill Center.