Category Archives: What I Did Today

Role playing on good and bad customer service. Accomplishments of the month. Party for 2 of our class mates

Today we first did our tech article. Then we did some role play scenarios for a Needy Customer and Good and Bad Employee. And we watched the portfolios for the graduates.

Today we worked on the 3CX Phone System. We practiced doing some role play scenarios. I also did the End of the Month reflection.

Did responses to Needy customers and practiced the 3CX Phone app transferring

Today I researched jobs on indeed and posted them on the CTP skillcenter. I searched for resources to post to the EFG list. Lastly, I worked on the business outreach list looking for rehabilitation centers.

We worked on 3CX today, all today?

I worked on Wednesdays and some of Thursdays required labs for CTT as well as some skill soft

Today I worked written responses to customer emails, and managing phone calls.

Today I worked on an assignment doing written customer responses. We also had a review on the independent challenge and watched a video on professional phone responses.