What I did today

Today we setup 3CX phone app to practice our customer service skills. We learned how to use the phone app and what each button did on the app. We did mock phone calls to practice using the phone app. We did Independent challenges to test our ability in using Google Docs and Google Slides.

Clinical Call Center Rep (Part Time) Remote.

The Clinical Call Center Rep conducts outbound calls and receives inbound calls in a high-volume call center environment to engage patients in the Medication Therapy Management (MTM) program. This role involves explaining program benefits, scheduling medication reviews, and assisting with prescription refills. The Clinical Call Center Rep provides exceptional customer service while supporting clinical staff …

Live Chat Specialist. Remote.

$45 to $ 55k per year. Full time. Live chat specialist wanted. Pentagoet Inn is a renowned establishment, known for exceptional hospitality. Join a dynamic team to provide excellent support. Provide timely and professional responses to guest inquiries via live chat, addressing booking questions, service requests, and other concerns. Assist with reservations, provide information about …