Customer Service Representative

Vivid Seats, Coppell, TX. Has an opening for a full-time, remote, entry-level position in the Event Ticket Sales Industry. $40,000 base salary with overtime eligibility, Bi-Annual bonuses, and annual equity grant. Any hours worked over 40/week are overtime eligible. Bi-lingual is a plus.

Work Schedule:

  • The first 2 weeks of employment are Monday-Friday 9-6 for training. Training is paid.
  • Schedule: Monday and Tuesday off
  • Hours are: 1:00 pm- 9:30 pm
  • Hybrid model, not fully remote. 3 days in the office and 2 days at home.

What You’ll Bring as a Bilingual Customer Service Representative:

  • Work experience in customer service in retail or service-related industries.
  • Computer proficiency, including the ability to maintain 50+ WPM typing speed and to efficiently operate basic PC/web browser functionality.
  • Excellent empathy, confidence, and patience.
  • You have written communication skills with an aptitude for grammar and spelling accuracy.
  • Capable of multitasking in a fast-paced environment.
  • Self-reliant and able to work with minimum supervision.
  • Research skills to troubleshoot customer issues.
  • Willing to be flexible in work hours where needed.
  • Genuine interest in live events, sports, and entertainment

The job posting is pretty long so you might want to click the link above for more information or otherwise, click the LINK here to apply.