Company: Motion Recruitment
Link: https://www.dice.com/job-detail/64bb78aa-3e6b-4939-b88e-8b25d1f9db4f
Here is a in person support technician position in Tustin California on Dice. Use ITSM ticketing system (Service Now) to document all work performed Perform advanced troubleshooting – technology and applications. troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets.) Experience with: Deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging AutoPilot, Microsoft Intune, Jamf (Casper), and other system management tools. Hardware and software provisioning (check-in and check-out.) Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service. Communication – Ability to articulate technical solutions to non-technical users in simple and easy to understand terms. Occasional work to move/lift IT gear and move within the site. Possibly assist with replacing monitors and other hardware. Understand basic network troubleshooting of wifi and other connectivity issues.
The pay is anywhere between $28-$38 an hour (40 hour work week)