The Customer Support Associate serves as the first point of contact for new and existing customers, addressing questions, concerns, and service needs while ensuring a positive brand experience. In this role, you will collaborate with the team to support marketing campaigns, direct sales initiatives, and customer service goals, while also educating customers on updates to services and solutions. Responsibilities include assisting with lead-generation strategies, tracking and analyzing customer interactions and sales performance, and participating in daily meetings with leadership to refine sales strategies and foster professional growth. This position is key in driving customer satisfaction, brand loyalty, and overall business success.
M-F day shift, with weekends as needed.
Link: https://www.indeed.com/viewjob?jk=c7e0625ebc033f45&from=shareddesktop_copy