Hybrid work – IT Helpdesk Support Technician Part-time
Company: Sofia University
Location: Palo Alto, CA
Pay: $35,000 a year
In this role, you provide technical assistance to users, resolving hardware, software, and network issues both in person and remotely. You will be the first point of contact for technical support and troubleshooting problems. The candidate will document user requests, troubleshooting steps, and resolutions through the helpdesk ticketing system. You must have strong interpersonal, written, and oral communication skills. The benefits are not listed.