Customer Service Representative

CVS Health has a full-time, remote listing for a Customer Service Representative. Pay from $17.00 – $29.30 an hour. This position handles customer service inquiries and problems via telephone, internet, or written correspondence. Customer inquiries are of a basic and routine nature. Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors.


Required Qualifications
Customer Service experience in a transaction-based environment such as a call center or retail location is preferred, demonstrating the ability to be empathetic and compassionate. High School or GED equivalent.
Schedule: 8 am-5:30 pm Mountain Standard Time.
Education
High School Diploma, G.E.D., or equivalent experience.

To apply, click this LINK.

What I did today

Today, we mostly worked on our written Customer Service Responses. I think I did very well. Afterwards, we watched an instructional video on listening to customers on the job. We then discussed what we learned from the video, and ways we related to some of the issues with listening presented. Overall, I think it was a very informative video.

What I Did Today

Today I had difficulties with Job listings. I posted only one listing and feel blessed to get even that.

So I put that on hold and went to the Skillsoft file explorer section. I am working in the organizing & search section. I will be in this section for a while as it is tough to absorb.

I also practiced my touch typing for about 20 minutes. Slowly but surely.

DISPATCHER Travel Coordinator

Pure Luxury Transportation

Petaluma, CA

$21 – $24 an hour – Part-time, Full-time, on-site position.

The role of Pure Luxury’s Dispatch department is to serve as communication liaisons for all company employees, valued clients, and our chauffeurs. Dispatch assists in providing time-sensitive, on-demand, & same-day transportation. Dispatcher must be able to work with changing conditions and learn how to use his/her resources efficiently. This position involves heavy phone & email contact between clients and chauffeurs, & the ability to work independently as well as in a team.

Requirements: (Dispatch experience not required. Will train the right person.)

  • Exceptional communication skills
  • Computer proficiency: Excel, Google Docs, Word, etc.
  • 5+ years experience in customer service
  • Wine Industry (Preferred)
  • Knowledge of major -roads/Highways
  • Flexibility with schedule is open on weekends & holidays

For the right person, this seems like a pretty good job. If interested, click this LINK to apply.

What I did today

Today, we practiced using 3CX, a digital phonecall service. We roleplayed a few customer service scenarios, and ultimately I think we did a good job.

After this, we began working on the written Customer Service Responses assignment.

Towards the end, I had already picked an article for this week’s tech article showcase, and should have enough notes written for it by tomorrow.

What I did today

Today I entered more job posts to the Job Postings List. All entries are variations on the administrative assistant position. All have competitive salaries and benefits. In addition to basic admin skills all require some next-level skills. I also worked on the Graduation Raffle List and the CRA Outreach List.

Job Postings11/20/23

Strategic Assistant
Company: The Sunrise Project, Inc.
Link:https://www.idealist.org/en/nonprofit-job/69a285dd44c44570bcd0ad4889acb8c7-strategic-assistant-the-sunrise-project-inc-oakland
This full-time, in-person position has great pay. This position will combine the roles of Executive Assistant and Personal Assistant to assist the Senior Strategist who has ALS. This position requires deep patience and a high level of emotional intelligence to work with someone who has ALS. Excellent interpersonal, verbal, and written communication skills; critical thinking and decision-making skills are required for this position. Must be highly organized and able to multitask. Work must be performed in or near Oakland, CA

Development Associate
Company: Cat Town
Link: https://www.idealist.org/en/nonprofit-job/3bd924a7a73d48d6b0b46e9a7c0f5272-development-associate-cat-town-oakland
This full-time hybrid position supports a cat rescue organization. Salary is competitive and benefits include paid holidays, paid time off (starting at 2 weeks per year), and a SIMPLE IRA retirement plan with matching contributions of up to 3%. This position will require execution of Cat Town’s Annual Giving stewardship and solicitation emails and direct mailings; Stewarding a caseload of mid-level donors and helping prepare the Development and Executive Directors for meetings with current and potential major donors through donor research. Also required is maintaining up-to-date pipeline and funder records in Salesforce.

Clerical Assistant
Company: 60 Month Loans Inc.
Link:https://www.indeed.com/?vjk=3e6301c8ab821099&advn=998806689644114
This full-time position provides medical administrative support including filing, data entry, and document management. Must be proficient in typing and data entry with accuracy and attention to detail. Proficiency in file management and record keeping is also required. This position has a competitive salary and comprehensive benefits.




What I Did Today

Today started with a meeting to assess my needs and access them in the Skillsoft library. Organizing & searching, File Explorer, and Microsoft Office 2019 will be the areas I will be working in. Thank you, Marc Thomas.

I also posted 3 new job listings. I worked on Accessing and managing files.