Today I began by posting job listings to CTP’s skill center page for the first hour of my day. I found one remote job, as well as a couple of others. Next I continued by researching CTP alumni for about 15 minutes, but didn’t find any profiles that looked like a match. Then, I switched right into researching rehab centers for partnership outreach. Yesterday I took the time to check off which ones in the directory had already been looked at, and that gave me the chance to go through the list more quickly today, so I managed to fill in quite a few. Finally, in the last hour I worked on DEI research, by adding listings and contact links to the page, and striking out any who had since dismantled their DEI initiatives.
Bilingual Customer Service Representative (Full-Time, On-Site, San Jose)
ACE Cash Express is a loan and lending company that makes it easy to get access to financial services you need when it matters. They are looking for someone who is bilingual to educate customers on products, listen to customer needs, maintain store security, provide card services, process MoneyGram transactions, complete Bill Pay transactions, and cash checks. They want someone who has experience handling experience, retail experience, high-energy to effectively multitask, positive customer service, strong communications skills, an ability to work independently, and is preferably bilingual in Spanish. The pay rate is $18.67 / hr.
Plan Sponsor Service Consultant. Remote.
Preferred Qualifications
Maintain 2 mailboxes for non-urgent inquiries like individual plans (PCP updates), NextGen broker updates and other enrollment inquiries, maintaining a 48-hour TAT.
MIUS is often taking on Special Projects to assist other departments within the organization (i.e. PCP update project and CTM call review project)
The MIUS team is skilled in the Enrollment team’s policies and procedures allowing us to assist them during Annual Enrollment with assisting with their mailbox, ASD workbaskets and processing (enrollments, missing information, cancellations to name a few).
Education
High School Diploma
College degree preferred.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$17.00 – $34.15
Customer Support Representative
Pinnovative Designs, LLC
Remote Flexible schedule
Health insurance
Paid time off
Vision insurance
Highschool diploma or GED required. $18 to $35 per hour.
Needing a remote customer service specialist in the United States. Respond to customer inquiries via email, chat, and phone in a professional manner Troubleshoot issues and provide accurate, timely solutions. Maintain detailed records of customer interactions and resolutions Assist customers with product-related questions, order tracking, and service inquiries Escalate complex issues to the appropriate department when necessary. Provide feedback to improve customer service processes and overall experience.
https://www.indeed.com/?from=gnav-jobsearch–indeedmobile&vjk=46a685f41f26d3a9
Live Chat Support, Remote.
46.8k to 55.8k per year. Full time. This is a fully remote position. Live chat support rep. Writing skills, problem solving and collaboration skills are required. Courteousness is a must. Must document customer interaction for improved quality of service.
What I did today
Today we learned how to leave interview follow up emails and voicemails. We learned how to use ChatGPT to improve our resumes. We practice interview questions and did our weekly assessment.
what i did today
today we went through working on our email template to practice and then did a voicemail. next we did a resume to be prepared for future jobs that you can apply to. then we did a interview where we tell about our selfs
What I did this week
– Dismal week for skillsoft But! I now have a regular coworking appointment about it.
– Lab was so incredibly fun
— html
— ssh remote control of a VM
— website feature design
— familiarity with a terminal (I haven’t intentionally opened one in about 4 years)
– EMP
— I have become newly overwhelmed by the whole resume deal but did start again on a new template
— followup emails (I’ve saved the templates to my CTP masterdoc)
— Followed up on a volunteer opportunity that keeps slipping through my fingers and I have a plan to actually go tonight! Very proud of this.
— “where do I see myself in 5 years?” such an annoyingly general question but I think maybe a good plan of attack is Skills And Environment And Project. What skills do I want to grow? Who do I want to find around me? (optional) What world or society or technology problem do I want to be working on?
– Rate of forgetting to clock out is decreasing I think.
What I Did Today
Learned how to answer my interview questions better in a professional manner.
What I Did Today
I worked on sprucing up my resume using Chat gpt for the first time.
I practiced interview questions.
I did a mock follow up email and/or phone call so that when I am actually interviewing I will understand the process of following up with the hiring manager.