CTP Skill Center

Today, I learned how to update tickets and add pictures to customers’ tickets. Another thing I learned is that my work group can see eternal notes that can help the company perform better. Lastly, I re-learned how to connect to a virtual computer using a Remote Desktop Connection.

Today in class, we had time to finish working on our cover letters. We also started a new project, which was the Girl Scout cookies exercise on Google Sheets. After I finished the Google Sheets exercise, I started to work on my “What I did today.”

Today we started with our 15-minute typing practice. We worked on the Core Fix These Letters Assignment. Marc went over them with us and helped some of us perfect the assignment. We also worked on a Cover Letter Assignment. Today was another great day full of learning and communicating with Mike and Marc. I appreciate all their effort every day in helping us learn the skills we will need to get back in the workforce!

We worked fix my letters assignment. We also started working Sunshine Express Cover Letter.

In the first hour I did AWEX orientation with Carrie, and posted some job listings. In the second and third hours I made a spreadsheet to track AWEX volunteer’s worked hours, and began looking over a Google Slides project on finding job listings.

Today, I started the shift by practicing my typing skills. Then I worked on fixing letter examples through formatting. Lastly, I worked on creating a cover letter for a legal administrative assistant position that I looked up online.

I learned a whole lot today, including how to be proficient with google calendars and the importance of taking notes. I managed set up my homebase and slack account, in addition to connecting to a remote desktop. On top of all this, I made my first post on here!

As a class, I (we) learned about skills development and how what we are learning can be applied in the job environment. We learned about the application called Slack and how it’s used in a job setting (similar to Discord) as well. Additionally, we learned about how to connect to our virtual workstation for the next 3 months. Lastly, we learned how to create tickets for our future businesses we’ll work for in the future.

I learned how to make a cover letter. I learned how to fix a letter to make it look professional.

During today’s class instructor Jose Rivera went over WordPress and what skills, if any, my colleagues and I in the CTT course can practice as we become more immersed in the program. Jose also spent some time helping my classmates and I get fully set up with the tools and resources we will be using more as time progresses.

Prior to class I had also viewed the Skillsoft course on Fundamental Security Concepts, in which I gained some cursory exposure to the world of computer network security. The idea here is that eventually I will take the COMPTIA A+ certification test and be able to communicate and showcase my accomplishments through this program to prospective employers.

I’m really looking forward to this course. Stay tuned on my progress!