Today, we watched the interview videos we recorded last time, then we shared one thing we liked about our own interview performance, and two opportunities to improve upon. We then watched a Toastmaster’s video. I was impressed, I think it’s a really cool organization, and I might consider joining. We then talked about application follow-up …
Author Archives: Erin PRO
What I Did Today
Today, we did our monthly 3-minute typing test. We sent our rose, bud, and thorn emails. We reviewed phone transfers, but then the phone system wasn’t working. Instead of doing phone scenarios, we started working on written responses to customer emails. The end-of-month celebration is today, and I am excited to share my portfolio with …
What I Did Today
Today, we had mock interviews with United Business Bank. I had two rounds of interviews, and the second interview had two people. It was really good practice, and I got some great feedback. Even as I struggle with my posture disorder, my smile, eye contact, tone, and even body language still come through.
What I Did Today
Today we watched a video about good receptionist skills. We practiced scenarios on the phone with Micro SIP. We also went over the independent challenge from yesterday.
What I Did Today
Today, we watched a video about good vs. bad customer service. We then did phone roleplays, switching between good customer service and bad customer service when playing the employee. We then did the independent challenge. I think I did well. I might have been able to go a little faster, but I wanted to double-check …
What I Did Today
Today, we recorded interview questions, which we can look at later to learn how we look and sound while doing an interview. During lab time, I finished transferring my new resume experience statements, which now include more impact statements, from my new CTP resume to LinkedIn. We did interview Jeopardy, which was fun and a …
What I Did This Week
This week, we practiced scheduling and sales for Power of Wellness (on three days), which includes confirmation emails and reminder emails. On Tuesday during lab time, I looked into volunteer opportunities. On Wednesday, we had mock interviews with Mechanics Bank and they went well. The more I practice sales scenarios and interviewing, the easier it …
What I Did Today
Today, we had mock interviews with Mechanics Bank. I had 2 separate interviews with one person each time, and they both went really well. I got all positive feedback, and it was really good practice.
What I Did Today
Today we worked on POW scheduling and reminder emails. We then had some lab time where I continued to search for volunteer opportunities.
What I Did Today
Today we practiced booking appointments for Power of Wellness. It was good practice doing customer service, using Google Sheets and Google Docs. It was good practice doing all 3 of these things at the same time.