Part/Full Time, In Person, Cashier/Customer Service, San Francisco, CA.

Listed skills are: Sales, retail math, basic math and customer service.

The Cashier/Customer Service role focuses on providing friendly, efficient service while maintaining a clean, organized, and professional store environment. Key responsibilities include greeting and assisting customers, accurately processing cash and credit transactions, promoting store specials, and ensuring merchandise is properly stocked and available. The position also involves receiving vendor deliveries, completing shift and daily close-out reports, and adhering to company policies for safe drops and compliance with federal and state laws regarding tobacco, lottery, and alcohol sales. Additional duties include cleaning and maintaining store areas, equipment, restrooms, and the car wash, as well as promptly reporting maintenance issues, incidents, or drive-offs. This role requires strong attention to detail, reliability, and a commitment to excellent customer service.

Listed pay is $19.50 to $20.50 an hour.

Link: https://www.indeed.com/viewjob?jk=38680951bbfb9637&from=shareddesktop_copy

Full Time, In Person, Member Services Representative, San Francisco, CA.

The Member Services Representative is responsible for delivering excellent customer support by responding to inquiries, answering calls promptly, and assisting with retention and growth through accurate information about health plan products, policies, and services. Key duties include verifying member eligibility, coverage, claims, and exclusions, as well as educating customers on plan procedures while maintaining confidentiality. The role also involves identifying root causes of issues to support process improvements and requires flexibility to work across various office locations and rotating shifts. Ideal candidates bring at least one year of customer service or call center experience, proficiency with MS Office and customer management systems, and strong communication skills. Bilingual fluency in Spanish or Cantonese/Mandarin is highly valued.

Listed pay is $24 to $31.06 an hour.

Link: https://www.indeed.com/viewjob?jk=64ddcf83eeb6e1e0&from=shareddesktop_copy

In Person, Full Time, Member Support Specialist, San Francisco, CA.

Only listed skill is: Typing.

The Member Support Specialist plays a vital role in delivering exceptional patient experiences by utilizing the C-I-CARE framework to ensure clear, empathetic, and effective communication. Responsibilities include managing patient intake, scheduling, insurance verification, billing support, and follow-up coordination, while also monitoring feedback and assisting with outreach. This role covers a variety of front-of-house duties, such as check-in/check-out, paperwork preparation, and maintaining service-level expectations. Specialists also contribute to team development through collaboration, problem-solving, and supporting providers with daily needs. Mastery of tools like Slack, G-Suite, Zoom, and the EMR system is essential to efficiently complete tasks and interact with both patients and team members. Additionally, the role requires maintaining the office’s professional appearance through opening and closing duties, restocking, and organization, ensuring a seamless and welcoming environment for patients and staff alike.

Listed pay is $24 an hour.

Link: https://www.indeed.com/viewjob?jk=384a129d6167a72b&from=shareddesktop_copy

Full Time, In Person, Customer Service Representative/Team Member, Oakland, CA.

Only listed skill is: Communication skills.

The Customer Service Representative/Team Member serves as a key liaison between the company and its customers, providing product and service information while resolving issues with accuracy and empathy. This role requires patience, strong communication, and problem-solving skills to ensure excellent service standards and high customer satisfaction. Representatives are trained to handle inquiries, troubleshoot concerns, and gather valuable customer feedback to support ongoing improvement. With paid training, flexible hours, and clear opportunities for advancement, this position is ideal for motivated individuals who are customer-focused, adaptable, and eager to learn in a fast-paced environment.

Listed pay is $1,400 to $1,500 a week.

Link: https://www.indeed.com/viewjob?jk=e9f42be7f85f2e1c&from=shareddesktop_copy

Part Time, In Person, Cashier/Customer Service, Daly City, CA.

This position requires a driver’s license.

Listed skills are: Retail math, phone etiquette, basic math and customer service.

The Cashier/Customer Service Associate ensures a positive customer experience by providing friendly, professional service while maintaining a clean and organized store environment. Responsibilities include accurately processing cash and credit card transactions, stocking and merchandising products, checking in vendor deliveries, and promoting store specials. The role also involves maintaining cleanliness both inside the store and at fuel pumps, preparing shift reports and daily closeouts, and adhering to safety and compliance standards for sales of tobacco, alcohol, and lottery products. Additional duties include cooking, cleaning equipment and restrooms, managing safe drops, and assisting with car wash upkeep. Reliability, attention to detail, and excellent customer service are essential to this role.

Listed pay is $18.50 to $20 an hour.

Link: https://www.indeed.com/viewjob?jk=0520c7be002563f8&from=shareddesktop_copy

What I Did Today

Today, we set up a digital office phone program called Microsip and got our accounts set up. We then did tests to make sure the phones could call, connect, etc. I was even used as an example call for a demonstration we did on placing callers on hold and transferring calls. For the remainder of class time, we did an Independent Challenge involving Google Docs and Google Sheets. Most of all three parts was stuff I was familiar with and a refresher. I completed Parts 1 and 2, but Part 3 needed more time for me to complete in the time left. I decided I will complete it in my own time.