What I Did Today

Today we started the professional skills and electives module for the week, starting by submitting the percipio assignment that was due today. For Pro students, including myself, we started a Salesforce CRM course on trailhead, of which I finished the course and submitted the results to the instructors. The last two items we worked on was choosing an elective to work on and the accountability assignment that will both be due this thursday.

What I Did Today

I practiced typing on Pro 3 min. Typing.

I was in the break room and being instructed on how to create the Core Training Portfolio.

I worked on my Core Training Portfolio.

I am writing this blog post now.

What I Did Today

Today I started the afternoon by brushing up on my typing, just getting into the groove. After that, I knocked out a couple of SkillSoft courses. Felt good to get some learning in without overthinking it. Easy pace, but productive.

Full Time, In Person, Customer Service Rep, Sacramento, CA.

Listed skills are: Customer service, writing skills, upselling, order management systems, live chat, communication skills and CRM software.

The Customer Service Rep will provide exceptional customer support across phone, chat, and email by addressing inquiries, resolving issues, and managing orders with accuracy and professionalism. Responsibilities include processing order placements, updates, and cancellations; handling complaints and escalations; and coordinating with internal teams for quick resolutions. Maintain expert knowledge of luxury products to guide customers and suggest complementary items, ensuring brand values and tone are upheld. Accurately record customer interactions in the CRM to personalize service and foster loyalty.

Listed pay is $18 to $20 an hour.

Link: https://www.indeed.com/viewjob?jk=99e26804fab94de3&from=shareddesktop_copy

Full Time, In Person, Customer Service Representative, Sacramento, CA.

Listed skills are: Customer service, phone etiquette, data entry, Microsoft Office, grammar experience, communication skills and computer skills.

Seeking an experienced Customer Service Representative to deliver high-quality, professional support and ensure customer satisfaction. Responsibilities include answering inquiries, updating customer records, resolving concerns per company policies, providing administrative assistance, and staying current on products, services, and policies. The role requires at least 2 years of customer service experience, proficiency in Office 365, strong problem-solving and communication skills, and the ability to manage multiple priorities with discretion and attention to detail. A professional attitude, and a clean background check are essential.

Day shifts.

Listed pay is: $18 to $19 an hour.

Link: https://www.indeed.com/viewjob?jk=e8118f5dc01f66a8&from=shareddesktop_copy

Full Time, In Person, Customer Service/Sales, Sacramento, CA.

No listed skills for this position.

Customer Service/Sales associates deliver fast, friendly assistance by proactively engaging with customers to identify their needs, recommend solutions, and close sales—often for complete projects. They maintain product knowledge, handle basic inquiries in adjacent departments, and keep assigned areas stocked, clean, and safe. Associates follow all safety policies, address hazards promptly, and collaborate with supervisors and team members across multiple store departments such as Building Materials, Electrical, Garden, and more. Roles may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

Listed pay is $20 to $23 an hour.

Link: https://www.indeed.com/viewjob?jk=f392430d42c65264&from=shareddesktop_copy