CTP Skill Center

Today, while working as an administrative associate, I came across three additional job postings that look like strong opportunities for those pursuing IT support roles. I also made progress on the DEI company spreadsheet by adding contact details and completing the list of those I could find. I had my first check in of the week and was taught how to do DEI outreach emails. I worked on the DEI outreach emails and sent out some.

I had another really good for the scenarios using Microsip. Drecee and Devin both did good jobs. I did my last rose, bud, thorn for training which is a little bitter sweet. My last 3 minute typing test is tomorrow and I hope get a good score. One more class to go. Two classes counting employment services on Friday.

I practiced typing on MonkeyType and 3 min-typing test.

I reviewed my Independent Challenge Google Sheet with Mark. I learned how to add $ signs and borders on Sheets.

I practiced the PRO Managing Phone Calls Scenario 1 & 2 with my classmates; Val and Tony.

I am writing this post now.

Today I started off with some typing practice, which I felt a bit off during so I didn’t achieve my usual speed. Then we worked on doing Customer Service roleplay, which proceeded very smoothly. Lastly, I was taken to a breakout room to record my Core Training Portfolio slides, which are now out of sight, out of mind. It’s the midpoint of the week and I decided to put a lot of effort into this week to do as much Skillsoft courses as I can. I am anxious abo0ut what comes after all this, but I will wait and see.

More phone script with the software phone system zoiper. I finally got it. Did the Rose, Bud & Thorn e-mail to give tomorrow and another couple people will be giving their class presentation for their last week showing what the’ve done.

We did more, but only 3 scenarios today, like Transfer + Voicemail phone calls. Writing an Email to see how this mouth went.

In the first hour, I spent 15 minutes practicing typing and then added job listings in the San Jose area to the CTP website. In the second hour I worked on the emergency funds list for Solano and Yolo counties. In the last hour I worked on the slides project, added some text to one of the images.

Started the day with 15 min of typing practice and followed that up with the Rose, Bud, and Thorn emails highlighting our triumphs and things we still need to work on. Then we practiced the strips form the day and ran them through three times each.

For my first hour I worked on job listings focusing on Administrative Assistant in the North Bay. I posted 6 jobs to the CTP website.

I moved on to the Essential Job Functions presentation and I met with Jose to get clarification on the additional slides we are going to add to the current version. I’m taking time to ensure the presentation flows as I describe job functions vs qualifications and how to read a job description

I also met with Carrie to check in and keep her up to date regarding the presentation I’m working on.

Today, after our 15-minute typing practice, we worked on our month-end Rose, Bud, and Thorn email to the CTP staff.

We then continued with MicroSIP practice for the remainder of the class.