Administrative Assistant, FT- Fairfield, CA

Partnership HealthPlan of California

We’re looking for an administrative assistant to support the department head, leadership team, and staff. This role involves managing calendars, scheduling meetings, processing expenses, and creating various documents and presentations. The ideal candidate will have strong organizational and communication skills, be proficient in Microsoft Office Suite, and be able to handle confidential information with discretion.

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Workers’ Compensation Claim Assistant FT- Concord, CA

CCMSI

We’re looking for a reliable, in-office Claim Assistant to support our workers’ compensation team. This role involves claim setup, document handling, provider communication, and various administrative tasks, ensuring accurate and up-to-date claim files. Ideal candidates will possess excellent communication and organizational skills, a strong attention to detail, and the ability to prioritize and meet deadlines. This position offers exposure to claim handling processes and opportunities for future advancement.

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Administrative Assistant FT- Oakland, CA

Trauma & Stress Recovery Center

We’re looking for a detail-oriented, full-time administrative assistant who can proactively manage competing demands from clinicians, patients, and insurance companies. The role involves administrative tasks, including data management and developing Excel worksheets, along with processing Workers’ Compensation authorizations and handling various phone inquiries. Ideal candidates will demonstrate strong communication skills, a willingness to learn, and be team players.

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What I did today

Jose explained cold and warm transfer and also how to use Microsip. We got into groups of 2 or 3 and used Microsip to practice making phone calls. The people in the group took turns playing the employee, the caller or the manager for each scenrio. I think my group did a good job once we got the hang of it. Started working on written customer responses. Tomorrow is the last day of the month so we will celebrate the three students moving on to SJS.

What I Did today

The focus of today’s class was focus on using our virtual telephone’s. We paired up with classmates, then we practice placing people on hold or transferring them to a different extension.

We also practice responding to coustomer email to Sunshine Express

What I did Today?

I typed with Monkeytype and the three-minute typing test, and then went through the basic phone skills page. Next, we completed an in-class assignment using the Micro Sip feature with the Sunshine Express Phone Scripts, working in groups of two. I worked with Val, and we took turns being the employee or the caller. Next, we worked in a group of three people using the blind and attended transfer. I worked with Gaby and Devin together. I feel like I’m getting the hang of using the Micro Sip feature. At the end, we did the written customer service responses.