Retail Customer Service Associate – Full Time – Richmond, CA

T-Mobile is looking for a full time Retail Customer Service Associate for their location in Richmond, CA. You will assist customers with purchases from cell phone to accessories, process payments, setting up new accounts and troubleshooting . Sales experience is a plus, must have excellent customer service and interpersonal skills.

Bilingual English / Spanish is required.

$18.00 – $20.00 an hour

Link

What I Did Today

Today I worked on an assignment to correct letters, and then I spent the rest of my time doing Skillsoft courses. There wasn’t much to say or do today, but nevertheless I hope that the next day will be more productive than this. Nothing much to share other than this.

What I did today

I worked on the fix the letters assignment. I learned how to take off the highlight color. I also learned two new things in Google Docs. Under format, how to remove paragraph spacing and how to change the letters from upper case to lower case while highlighting the words. I had trouble fixing the letters and had to asked a lot of questions today.

What I Did Today

I started out the day with typing. I am trying to use all my fingers instead of just two.

Today’s lab was editing and fixing five letter.. Changeing the fonts letter structures including capitaliztion, punctuation and creating the right paragraphs.

I am relearning my way around Google Docs

What I did Today

Day 3 of class I learned about the cloning of the virtual machine to make a identical copy of that VM. Learned a lot today and blanking at the moment on all the details. Went over more to expect for class like posting the tech articles for Mondays and went into the presentation of the articles. Then started working on the project inception and Jose demoed what to expect and good practices to follow on the OS ticket software.

Wednesday June 4

Not much to say today really. more formatting practice. I don’t know why I get hung up on a thing and its a stupid step but by the time I work it out I’m frustrated and slow. It’s easier to formant a doc from the beginning myself than to fix a jacked up form of formatting. Maybe it’s the order of the corrections that can make a difference. anyways practice, practice, practice.

Which brings me to the typing at the beginning of class. That’s good. Because I should be faster. I really should. So the practice is great and I think racing the clock is fun.

Gonna finish applying for my second job this week with my resume and cover letter tailored for that jobs posting. That takes a minute.

Bye

What I did Today?

On Wednesday, the class practiced typing, and then we worked on an assignment, fixing the errors in our business letters. I felt that this was a challenging assignment because I had to click on the highlighted words that were not easily seen. I figured out that I had to get rid of the highlighting, color the words, and change the font to make the words easily seen. I also learned about getting rid of the spaces in between the contact information, date, and the recipient’s contact information to make sure they were together. I even learned in putting the bullet points for separating. I feel that I’ve learned a lot with this assignment and want to put it to good use.   

6/4/25

I did terrible on a typing test, I hope to improve over time.

I revised 5 letters changing format, line spacing, proof reading.

More importantly, I gained confidence that I can do this class.