CTP Skill Center

Company: Apex Systems

Link: https://www.dice.com/job-detail/456315fd-c5d8-4668-86b2-44f9f7c42410?searchlink=search%2F%3Fq%3DHelpdesk%2520IT%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=fcd55d2d-6e80-46ee-9eef-43bd599109c7

Here is a remote helpdesk support position on Dice. Here is an Technical Support position on Indeed. Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance. Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues. Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary. Maintain a high level of professionalism and customer service etiquette in all interactions. Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions. Collaborate with team members and other departments to ensure consistent and effective customer support.

The pay starts at $20 an hour (40 hour work week)

Compnay: Registry Partners

Link: https://www.dice.com/job-detail/b53a9da3-37f5-46a1-b73d-9dc61ec82e42?searchlink=search%2F%3Fq%3DHelpdesk%2520IT%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=fcd55d2d-6e80-46ee-9eef-43bd599109c7

Here is a remote IT helpdesk position on Dice. Provide front line and escalated remote technical support and service for Registry Partners employees in completing assigned tickets, tasks and projects making use of ticketing system.
Routinely follow up on and complete assigned and pending tasks and projects to resolution.
Keep a daily time record. Reinforce the necessity for good security practices with company staff and be intimately familiar with the Registry Partners security measures in place to keep PHI secure. Complete computer IT Orientations and/or encryptions on new hire PCs. Complete and troubleshoot project setup connections for client facilities including working with facility IT staff as needed As needed, assist with annual Compliance Checks on Registry Partners staff PCs. As needed, install Microsoft PC Operating Systems including Windows 10 and 11. As needed, install and configure core Microsoft Office applications. As needed, configure email accounts in Outlook, on iOS and Android mobile devices. Maintain job/field knowledge by participating in educational opportunities, reading professional publications and maintaining professional networks.

The pay starts at $25 an hour (40 hour work week)

Company: Stellar Professionals LLC

Link: https://www.dice.com/job-detail/81fe8ade-5f86-4926-af5e-7eea50fd5309?searchlink=search%2F%3Fq%3DIT%2520helpdesk%26location%3DCalifornia%2C%2520USA%26latitude%3D36.778261%26longitude%3D-119.4179324%26countryCode%3DUS%26locationPrecision%3DState%26adminDistrictCode%3DCA%26radius%3D30%26radiusUnit%3Dmi%26page%3D1%26pageSize%3D20%26language%3Den&searchId=8d250986-9625-477e-b9ed-8db5779c05d7

Here is a remote IT helpdesk position on Dice. You will install and configure hardware and software components to ensure usability. Rack and stack servers . Troubleshoot hardware and software issues. Ensure compliance with electrical safety standards. Repair or replace damaged hardware. Upgrade systems to support compatible software. Develop and maintain installation and configuration procedures. Perform tests and evaluations on new software and hardware. Provide user support and act as the first point of contact for error reporting. Build strong relationships with colleagues across departments. Conduct daily backup operations and manage technical documentation. Perform asset management, including physical asset audits (4 times per year) and inventory tracking.

The pay is anywhere between $18- $34 an hour based on experience (40 hour work week)

Community First Credit Union is a credit union that puts people before profits. They are looking for someone to respond to member inquiries via phone, email, and chat, post incoming mail, process verification of deposits, assist members with a variety of account inquiries, transaction processing, troubleshooting, and resolving issues, provide information to members on products and services, and open new shares for existing members. They want someone who has excellent verbal and written communication skills, excellent problem-solving skills, attention to detail, proficiency in using computers, including multiple software systems, strong organizational skills, typing speed of at least 40 wpm, ability to work flexible hours, including weekends, strong interpersonal skills, ability to work under pressure, and capability to make decisions independently and effectively. The pay rate ranges from $20.69 – $25.71 / hr.

Link

San Diego Associates is looking for an enthusiastic customer service representative to become a part of their team. They are looking for someone to provide exceptional service, assist customers with inquiries, troubleshooting, and solutions, collaborate with sales team and other CSR to identify opportunities for upselling, meet and exceed performance metrics, maintain accurate records, and stay up-to-date on product knowledge. They want someone who has CSR experience, has strong interpersonal and communication skills, has an ability to handle high-pressure situations with a positive attitude, has familiarity with sales techniques and the ability to identify revenue opportunities, has proficiency with CRM software, and is a team player who thrives in a collaborative environment. The salary ranges from $45,000 – $55,000 / yr.

Link