Full-time remote position supporting Nutrafol’s growing customer base. They are looking for a proactive and empathetic individual to join the team and enhance the overall customer experience. Responsibilities include answering customer inquiries, managing escalations, assisting with website navigation, and becoming an expert on Nutrafol’s products. The role requires 1-3 years of customer experience, preferably in e-commerce or startup environments, proficiency with tools like ZenDesk and Salesforce, and excellent communication skills. Bilingual in English/Spanish is a plus. The role offers a salary of $50,000 – $55,000 USD along with a comprehensive benefits package, including medical, dental, and vision coverage, 401K with a 50% match, flexible PTO, and more.
Link
PT In-person: Employee Service Office Clerk, Vallejo, CA
Part-time position supporting employee services at Six Flags Discovery Kingdom and Hurricane Harbor Concord. They are looking for someone proficient in Microsoft Excel, with strong computer skills, and the ability to multitask across various platforms. Duties include managing time and attendance, handling employee inquiries, and editing timekeeping records. The role requires availability on evenings, weekends, and holidays, with the option for up to 40 hours per week during peak periods. Benefits include hands-on work in an engaging park environment.
Link
FT In-person: Experienced Veterinary Receptionist, San Francisco, CA
Full-time position supporting veterinary reception duties. They are looking for people with excellent people skills, a passion for animal welfare, and the ability to quickly learn new computer software. Experience in veterinary receptionist roles is preferred, and candidates should be able to manage a team, maintain patient records, and provide great customer service. Benefits include health insurance, 401(k), and paid time off.
Link
What I Did Today
Today I began by finding and posting 3 job listings to CTP’s skill center page for graduates. I then switched to looking for CTP alumni profiles on LinkedIn, but didn’t have any luck as I went down the list of alumni, approaching the early days of CTP. Next I switched to research into rehabilitation centers which could be suitable partners for CTP to reach out to, and added them to the list. I primarily used the SCI directory and continued down the list systematically, although I had a suggested for how to improve workflow, which I may discuss with Carrie tomorrow. Going into the next hour, a program participant joined the breakout room with me on Zoom for a quiet study hour, during which I gave regular updates, and we were both able to be productive and get a lot done. We will be continuing this again on Monday. Finally, I switched to researching companies who have committed to DEI initiatives in light of new laws. I added companies from the watch list yesterday, and today I double-checked ones that had errors, and began adding contact links. I will look forward to my check-in tomorrow as there will be a few things to discuss.
What I did today.
I continued researching job listings that are appropriate for individuals with less than 1 year of experience. I was told my posts are looking better, that’s a plus for my morale. Looking forward to an assignment tomorrow. I’m learning to be patient because this is different than a labor job.
Call Center Rep- Medical Answering Service. On site. No wage mentioned.
Understand inbound call reasons and offer excellent customer service. Document information and accurately use scripts. Fluent in Spanish preferred. ^ months call center required.
Gavrilov & Brooks. Customer service, Remote. $44 – $65 k per year. Full time.
Assist customers with inquiries remotely. Problem-solving and communicating while helping others. Reliable internet a must. Some previous experience in customer service is required.
Website
Phone
Customer Support Specialist. Remote. $17 – $18 per hour. Full Time.
Wirra.
As a Customer Support Specialist (Lead Nurture Specialist), you will engage with prospective students and families who have shown interest in Pearson education resources. Your goal is to build relationships, provide information, and guide them through the enrollment process.
Call Center Representative. Remote. Full time. $12.37 – $19.33 per hour.
Acentra Health.
This position requires some previous customer service experience and a high school education. You must also be efficient and able to work independently. Time management is necessary also.
https://www.linkedin.com/jobs/collections/remote-jobs/?currentJobId=4157924676&discover=true
Customer service. Remote.
US National.
Answer calls, send and receive emails. Maintain a good score and provide quality customer service. Not much else is mentioned in the job listing. Please check the link.