Software Support Analyst, for Nortridge Software, at 27422 Portola Parkway, Foothill Ranch, CA 92610

To support our expanding customer base, we are seeking motivated individuals for our technical support team. The Software Support Analyst will play a key role in collaboratively addressing client issues with our proprietary loan servicing software, Nortridge Loan System, serving as the first line of resolution.

these are some of the responsibilities that you will have at the job

  1. Provide support to our clients through phone, email or portal submission
  2. Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  3. Document detailed record of interactions with customer’s reported activities and completed solutions along with any further actions required in the ticket system

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Technical Support Specialist, for EMD Networking Services, Inc., at Visalia, CA

We are hiring a support technician to deliver remote and onsite assistance to our clients.

these are some of the responsibilities that you will have at the job.

  1. Provide technical support to end-users on various IT issues and incidents
  2. Troubleshoot hardware, software, and network problems
  3. Manage user accounts, permissions, and access rights

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What I Did Today

Today I found and submitted 3 job listings to CTP’s skill center page. The first 3 listings I found were all located in San Francisco, though not all of them were on-site roles. Next, I had a chance to discuss the feedback for the Google Slides project from a few weeks ago with Carrie, and we ended up doing the remaining tweaks today. After that, I spent some time working toward one of my professional skills development goals, as I’m nearing the first milestone in my work experience journey. I practiced typing for about 15 minutes, and then I was able to continue working on regular tasks. I spent the rest of the time on ERG email outreach, and was able to submit the email via contact forms for several companies.

Administrative Assistant/Entry level (On-Site Merced, CA)

Company: Robert Half
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Applicants for this opportunity are expected to manage phone calls, maintain document accuracy, perform data entry, handle filing tasks, answer inquiries, and enact computer research. Ideal applicants will possess administrative proficiency, have clerical experience, familiarity with Microsoft Office Suite, strong organizational/problem-solving abilities, a high attention to detail, and a capacity for teamwork.

Office Assistant/Entry level (On-Site Shasta County, CA)

Company: Matura Farrington
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This is a temporary position with opportunities for long-term employment. Candidates will be expected to assist with various office-related tasks, offer support to the completion of team operations, and follow company procedures. No prior experience is necessary, all that is asked is candidates demonstrate organizational/time management skills.

Regional Customer Service Associate (Full-Time, Hybrid, SF)

IST Management transforms Facilities Management and Litigation Support Services by integrating quality people with the efficiencies of specialized technology. They are looking for someone to handle reception tasks, such as answering calls, forwarding voicemails, greeting guests, and validating parking. They also want someone to check and stock common areas and meeting rooms, process incoming and outgoing mail, fulfill and scan print requests, maintain customer care with a positive attitude, and consistently adhere to business procedure guidelines. Qualifications include a professional appearance and demeanor, keyboarding and Windows proficiency, excellent written and verbal communication skills, lifting up to 55 lbs, and the ability to meet the employer’s attendance policy. The pay rate is $24 / hr.

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Administrative Assistant (Full-Time, On-Site, SF)

Russell Sigler Inc. is dedicated to helping you make your customers comfortable indoors through their products. They are looking for someone to assist in various projects, support administrative functions, oversee assigned tasks, implement office operations, manage relationships with office supply vendors, monitor and maintain office supply inventory, review and approve office supply orders, organize and schedule meetings and appointments, and work with the operations team to address building maintenance matters. They want someone who has strong general office skills, can effectively use Microsoft Office tools, has excellent interpersonal skills and communication skills, can answer policy and procedure questions, can make independent decisions daily, can communication with other administrators, supervisors, and outside departments effectively, is reliable, punctual, and detail-oriented, and can work in an alert and safe manner. The pay rate ranges from $22.50 – $27.50 / hr.

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