Customer Service Representative (Full-Time, Hyrbid, Greater Sacramento)

This is a hybrid position with Orion, with a willingness to obtain an Orion Industry Certification. Orion is a company that builds technology suites and investment solutions for companies. They will expect you to answer calls and respond to inquiries, provide maintenance and configuration recommendations, record customer requests, escalate issues as needed, follow up with customers, listen to critical feedback, communicate effectively and document interactions, obtain knowledge of products and services offered, use industry terminology, use time effectively, work under close supervision, allow occasional on-call weekend coverage, and work independently based on customer needs. They want someone who has customer service experience, is proficient with Microsoft Office, has good organization skills, is good with Windows OS and is internet-savvy, and can multitask and work effectively as a team. Pay rate ranges from $17.37 – $24.46 / hr.

Link

Receptionist/Office Assistant (Full-Time, On-Site, West Sacramento)

Homes Direct is looking for a front desk representative to be the face of the company for visitors. You will be asked to keep the front desk tidy, welcome guests, answer questions, answer incoming calls and forward calls, handle mail, sort and forward emails, and manage office supply stock and inventory. They are looking for someone with customer service experience, familiarity with office machines, proficiency in English, knowledge of MS Office including Excel and Word, strong communication and people skills, and problem-solving skills. Pay rate is $19.66 – $20.51 / hr.

Link

What I did today.

Today, I collaborated with Employment Services on a presentation about job interview preparation. This involved researching the company I will be interviewing with, updating my resume and cover letter, practicing interview questions and answers, and completing the CTT weekly assessment.

What I did Today!

Today I got to work on my resume. I also got to do a little research on Delta Dental, which is good because we will be doing mock interviews with them. We also practiced our interview questions and answers.

What I did today!

Today I continued my VirtualBox (Remote Host) Project Inception Phase 2. I am on step 16#. Through the week I have created an online account with osTicket. In addition updating my tickets as I go a long. I have also set up a Virtual Machine on a Remote Desktop Connection. I have also downloaded a tech article as well.