Customer Service Associate (PT/FT, On-Site, San Jose)

Dojo Verdance Inc is a sales and marketing firm that is partnered with Vehicle Key Experts to specialize their campaigning. This is an in-person customer service position with a flexible schedule, and a valid driver’s license is required. You will be learning about the features and benefits of company products for customers and collaborating with a team to achieve sales targets. They are looking for someone who preferably has previous experience in customer service, preferably is bilingual in Vietnamese and Spanish, and also preferably has previous sales experience. Pay rate ranges from $18 – $24 / hr.

Link

Customer Experience Associate (Full-Time, On-Site, SF)

Conduent State & Local Solutions, Inc is a company focused on delivering mission-critical services and solutions to businesses and governments. They offer 5 weeks paid training, and you must pass a Customer Service Skills assessment. You will be expected to respond to tolling and administration-related customer inquiries, utilizing knowledge management systems learned during training. You will also be expected to process required transactions through web-based applications, submit research requests, communicate effectively and empathetically, adhere to confidentiality, maintain thorough knowledge of the company programs, and provide support to other positions if needed. They are looking for someone who can pass a criminal background check, can commit to working with high attendance in a high-volume call center, can provide calm conflict resolution, has a strong work ethic, is excited by new technology, and can convey complex information in clear and concise terms. Pay rate is $21.50 – $22.50 / hr.

Link

What I did today.

Today started with 15 minutes of Monkeytype practice, followed by a review of keyboard shortcuts. We then had a Google Slides presentation and spent the rest of the day working on our POW slide presentation. It was a very productive day focusing on the slides presentation.

What I did today

I got familiar with homebase by clocking in and viewing the website. Posted my first “What I did today” post on the WordPress website. I see the CTT program is a little more extended and gets into some detail. I am excited to see just how far CTT can take me towards my career goals. I hope that I can get the hang of everything there is to come.

What I did Today

Today we went through the Core Orientation and learned how to set up a dedicated class profile in the Chrome browser. We installed some useful extensions, and edited our shortcuts to the basic pages for class, saving space on the shortcut bar. We registered for Grammarly, WordPress, and LastPass. We looked at the Skillsoft requirements for the course.

Graduation!

Join us on October 17th from 5:30-7:00 PM via Zoom to celebrate the remarkable achievements of 45 individuals who have successfully completed their training at the Computer Technologies Program. These graduates have worked hard and had to overcome numerous barriers to reach this crucial milestone on their path to new careers. This inspiring event will shine a spotlight on their journeys, milestones, and unwavering dedication. https://www.ctpberk.org/2024-ctp-graduation/