Remote FT: Customer Experience Technician

Homecare Homebase – CX Technician (short version)

Help patients indirectly & solve tech problems!

Homecare Homebase seeks a Customer Experience Technician to assist clients with their software. You’ll troubleshoot issues, answer questions, and ensure clients can focus on patient care.

  • Be a problem-solving communicator (great written & verbal skills).
  • Thrive in a team & enjoy helping others.
  • Bachelor’s degree or relevant experience preferred.

Competitive pay, benefits, & make a difference!

Apply today to join a caring team!
https://www.ziprecruiter.com/ojob/hchb/customer-experience-technician?lvk=UhAlyJ_nM6uIW3hITxjVZg.–NPplV5cHk&zrclid=8eace161-a4ed-4dda-aa16-95a65d78f6cb

Remote FT: Customer Service Rep

GotPhoto is a company that helps photographers manage their business by providing software and an e-commerce platform. They are looking for a Customer Care Agent to join their team in California, Colorado, or Texas.

The role is responsible for providing excellent customer service by answering questions, resolving issues, and troubleshooting technical problems. The ideal candidate has experience in customer service, strong problem-solving skills, and the ability to learn new technologies quickly.

GotPhoto offers a competitive benefits package that includes unlimited paid holiday, flexible sick leave, paid medical and parental leave, a remote work policy, and a generous education budget.
https://www.ziprecruiter.com/ojob/gotphoto/customer-service-representative-remote-in-ca-co-tx?lvk=U2ixBJor-nyoBFv0JACGqQ.–NPpYZSZVc&zrclid=2b6c6fd3-2181-4c3e-9765-35359f343ef9

What Did I Do Today?

Working on Building on Docs, Workforceplace Conflict Assessment, Is All about P.R.E.S.T.O.: Prepare, Relate, Explore Interest, Suggest Option, Taylor Agreement, Operationalize. It optimal for preferred conflict-style resolution. My question to you the reader? what is your Hot Button in a workforce setting?

Thursday, June 13th

Hello. It is Electives week. I don’t see how I can improve my Portfolio. I am sure it is not perfect, but I think I need to set it aside for a bit and come back to it next week and look at it with fresh eyes. Today I completed two Skillsoft courses and watched a Khan Academy lesson. The last two were on the subject of developing a Growth Mindset. I have not heard of this term/concept before. I found it very interesting and learned quite a bit from them. I could relate to having a fixed mindset and realized there were ways I can break out of a fixed mindset and develop a growth mindset.

What I Did Today

Today I started with some job postings for the students, and then transitioned to the ERG Outreach project. Unfortunately I wasn’t able to meet with Carrie today, so I can’t really get feedback on what I’ve done so far, but for now I’ll just keep working and hope what I’m doing isn’t just generating more work for her. I guess learning how to operate more independently is a good lesson for AWEX!

What I did today

Today, I turned in my 3 hours of skillshare, and have been steadily improving on that consistently. I should be able to catch up soon.

Next, we did our tech article presentations. Mine was on AI integration into digital assistants.

Aftwards we continued to work on our virtual networking project. I believe I managed to set up the initial network block successfully.

Overall, I would say it was a good day.