What I Did Today

Today all I did was practice with others doing roleplay for customer service through the phone. I started as an employee, then rotated with the others in my group to be the caller and the manager. We also set up our voicemail for the roleplay as well, which was pretty simple. I’m reminded now and again to always have a script when recording lines for myself in my voicemail as coming up with it on the spot can be pretty difficult without messing up my own words. Outside of all that, it was a pretty easy day.