Really amazing class today. I was a bit behind (13:53 instead of 13:50) because I got caught up speaking to my therapist for a few minutes (over both of our time limits). However, the squeeze-in we got saved more time for the end of our days, so apologies to CTP and all attendees! Thank you to Carrie for the quick check-in. I appreciated the simple, quick questions that did not scare or worry me at all. Actually, great help for me to notice the resume info was missing!
I enjoyed the customer service training and flyer check-in. I also felt proud to have actually acted on my reminders about homework, accountability specifically. It also felt really good to actually ask questions today without fear of belittling or negative repercussions. I also enjoyed my CSR practicing time with the team. Alex was kind enough to be CSR first which took away my nerves and anxiety to handle the interaction. Mike . . . Excuse me, Paul, created challenges for me. I was nervous at first but remembered I haven’t been working BerkMart for too too long and wasn’t exactly sure of the items we had. Plus, he gave me suggestions to find items I couldn’t locate. After my second round Alex also aided in reminding me (through his own customer service with Marc) that I forgot to give Paul Boboure a rundown of the items he was purchasing! This is why teamwork makes the dream work. Not degrading just positive memory notes.
Thank y’all so much for all the large and mini lessons coming across the screen!