Wellp,
I missed a very important portion of class today calling each other on the phones and transferring/ conference calling each other. I do feel alright as I was able to get a bit of practice in yesterday as some of us were getting to set up their phone number accounts, so to be completely honest I don’t feel as terrible. Now, the written customer service answers are fun and give me perspective on how to be ready to answer messages with ease. I am also training myself not to ramble on and over explain in these (and all) situations. Thank you all for your aid.
OH! Also, thank you Jasper for reminding of the dangers of putting my verification information online. The hacking is something I tend to forget and pass over!