Customer Service Representative (Homesite Services Inc., In person, Full time, Sacramento, CA.)

No listed skills. As a Customer Service Representative, you are responsible for supporting builder and client relationships by managing warranty service requests and ensuring timely and satisfactory resolution of customer concerns. This includes processing new service requests, coordinating inspections and repairs, ordering materials, and requesting purchase orders for non-warranty work. You will maintain communication with …

Customer Support Technician (LWP Claims Solutions, In person, Full time, Sacramento, CA.)

Listed skills are: Organizational skills, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Office, phone etiquette, office experience, data entry, communication skills, customer service and multi-line phone systems. The Customer Support Technician will: Provide administrative and technical support to ensure efficient claims processing and excellent customer service. Manage incoming mail by receiving, scanning, and indexing documents …

What I did Today?

Today we went over some things in class that we needed to improve on. One of them was the table of contents. Then we all went over more of the Micro Sip by calling some of our classmates or instructors. Lastly, we did the challenge to see how much we have improved this month.

What I Did Today

I’m still having a harder time with the DEI list. It’s difficult to find a company with DEI efforts that isn’t already listed. My only plan is to think outside the box, and look for companies that I am familiar with, like Nintendo, who creates video games.

What I did today

For the first hour I added job listings to the CTP website, focusing on the San Jose area. In the second hour I worked on the emergency food list, adding listings for Orange County. In the last hour I searched for companies for the DEI list.