https://jobs.ccsf.edu/postings/7823
Full-time, in-person, year-round technical student services position (admissions/records/registration) at CCSF’s Ocean Ave campus in San Francisco
🚨Please note that this job posting closes on Thursday, November 12th. Apply now!!🚨
Pay: Starting at $39.04/hr ($81,212/yr), ranging up five salary steps to $46.16/hr ($96,004/yr)
Benefits: Union membership, representation, contract, and collective bargaining (SEIU Local 1021); Additional days off with pay (Christmas through New Years, plus five days during Spring Break); SF Retiree Health Care Trust Fund (RHCTF) (2% contribution)
Duties
Analyzes data to ensure adequate and accurate evaluation of student processes; Assists with a variety of Admissions and Records processes; Certifies records to determine applicant qualification for admission; Collaborates with a variety of personnel across departments to resolve matters concerning enrollment and prerequisites; Conducts presentations and workshops for training and outreach; Coordinates processes (e.g. IT personnel, Printer Server, Windows Operating System, Computer Lab, etc.); Implements essential services (e.g. matriculation, enrollment, counseling, scholarships, book loans, etc.) for incoming students; Interprets department and program requirements for admission and matriculation; Maintains a variety of student files and records (incl. probation holds, name changes, academic records, Social Security changes, book holds, etc.); Manages office (e.g. departmental duties, clerical duties, technical duties, inventory/ordering supplies, invoicing, budgets, statements, security, maintenance, facilities management, student worker & volunteer supervision, payroll, requisitions, event planning, etc.); Participates in meetings, in-service training, workshops; Responds to inquiries; Reviews student academic records (incl. prerequisite challenges and delayed determinations, course repeats, petitions for late add/drop, etc.); Serves as official evaluation technician providing leadership and implementation of necessary processes for special student populations; Serves as liaison for the coordination of various activities of admissions, matriculation, and registration
Physical demands
None listed or apparent; typical in-person office job
Qualifications
Education & Related Work Experience: BA/BS degree; OR
AA/AS degree AND two (2) years (4000 hours) of relevant paid experience in a Registration or Admissions & Records Office; OR
Four (4) years (8000 hours) of relevant experience in a Registration, Admissions and Records Office, or Student Services, preferably in a college setting
License or Certification: None
Other Desired Qualifications: Knowledge of BANNER applications; Ability to communicate clearly and effectively in written and oral form; Ability to deal effectively with students, faculty, staff, administrators and the general public; Ability to troubleshoot and resolve difficult situations; Ability to anticipate problems and resolve them in a timely manner; Good organizational skills; Strong multitasking skills; Willingness to work evening and extended hours when required; Experience working in a college or other educational environment; Skills to handle and perform under pressure; Experience working with individuals from diverse backgrounds; Knowledge of MS Word, Excel, PowerPoint, Adobe Acrobat, and other software applications; Ability to learn quickly and adapt to frequent policy and technology changes.