Listed skills are: Typing, QuickBooks, phone etiquette, organizational skills, order fulfillment, Microsoft Excel, e-commerce, software troubleshooting, customer service, Microsoft Word, live chat, communication skills, Microsoft Office and help desk.
We are seeking an experienced and customer-focused E-Commerce Customer Service Representative to deliver outstanding support across multiple channels, including email, live chat, phone, and social media. In this role, you will assist customers with orders, returns, product questions, and account issues while ensuring accurate documentation in CRM systems. You’ll collaborate closely with internal teams to resolve fulfillment and inventory concerns, maintain up-to-date knowledge of products and policies, and contribute to continuous improvement by identifying trends in customer feedback. A strong attention to detail, problem-solving mindset, and ability to meet key performance metrics are essential for success in this fast-paced, digital environment.
M-F day shift.
Listed pay is: $22 to $26 an hour.
Link: https://www.indeed.com/viewjob?jk=8505acd44118d1d8&from=shareddesktop_copy