Full Time, In Person, Customer Service Agent, Sacramento, CA.

Listed skills are: Communication skills, Microsoft Office, customer service and customer support.

As a Customer Service Agent, you will be the first point of contact for customer inquiries, focusing on first-call resolution through effective triage, problem-solving, and clear communication. You will provide comprehensive account support by processing policy updates, cancellations, reinstatements, and maintaining accurate records in the agency management system. In this role, you’ll guide customers through the claims process, issue certificates of insurance, and collaborate with agents to ensure seamless service. Your attention to detail and commitment to data accuracy will support high-quality customer experiences and operational efficiency.

M-F shifts.

Listed pay is: $20 to $23 an hour.

Link: https://www.indeed.com/viewjob?jk=7a22cb3668ce4b6a&from=shareddesktop_copy