Join the team at Crowne Plaza Foster City and be part of a fast-paced, guest-focused hospitality environment where you can create memorable guest experiences and grow your career.
- Welcome guests with a warm and professional attitude
- Manage check-in/check-out procedures efficiently
- Handle reservations, room assignments, and guest requests
- Answer phones and respond to guest inquiries promptly
- Provide information about hotel amenities and local attractions
- Resolve guest concerns professionally and quickly
- Coordinate with housekeeping and maintenance for room readiness
- Process payments and maintain accurate records
- Keep the front desk clean, organized, and professional
- Uphold hotel brand standards and guest satisfaction
Qualifications
- Previous hotel or hospitality experience preferred
- Experience with Opera PMS or similar hotel systems strongly preferred
- Strong customer service and communication skills
- Organized, detail-oriented, and able to multitask
- Comfortable working in a fast-paced environment
- Basic computer and cash-handling skills
- Flexible schedule, including evenings, weekends, and holidays
- Team player with the ability to work independently