Customer Service Representative

AMAX is a technology company in Fremont. In this full-time, in-person role, you will respond to customer inquiries, receive and track return merchandise authorization requests for equipment, follow up on issues until they are resolved, and keep customers updated on orders, returns, warranties, and service by phone and email. The role suits an organized person with clear communication skills who enjoys helping customers and working with other teams. The company asks for two to five years of customer service experience, preferably in technology, electronics, semiconductor, or manufacturing, and an associate’s or bachelor’s degree is preferred. Experience with CRM or ERP systems is a plus. No pay rate was listed in the posting. via CTP Skill Center.