What I Did Today

Today, we did some exercises with our digital phones, including practicing regular phone interactions, placing callers on hold for a brief minute, and placing calls on hold to check with a third-party like a store manager. Next, we started an assignment called rose-bud-thorn where we were supposed to talk about a success, something we’re looking …

What I Did Today

Today, we started by doing an activity in which we were looking for volunteer opportunities. Afterwards, we all shared our respective opportunities with the group. Next hour, we worked on our professional documents. I was mainly working on my cover letter for today’s hour. For the final hour, we went through some interesting interview questions. …