Listed skills are: Phone etiquette, customer service, organizational skills and call center. The Customer Service Associate is responsible for handling inbound calls, emails, and texts to assist customers with inquiries, schedule appointments, and provide service explanations. They coordinate with technicians on job statuses, assign the appropriate technician using HouseCallPro software, and offer support to customers …
Author Archives: Eric AWEX
Front Desk Associate (Lotus Hotels, Part time, In person, Vacaville, CA.)
Listed skills are: Phone etiquette, customer service, typing, organizational skills, hotel experience, admin experience, guest services and communication skills. The Front Desk Associate must be 18 or older, energetic, and possess a positive attitude. Strong customer service and communication skills are essential, along with the ability to multitask, learn quickly, and remain professional under pressure. …
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Solutions Specialist (Retailcloud, Full time, In person, Concord, CA.)
Listed skills are: Communication skills, CRM software, and customer service. As a Solutions Specialist, your role involves providing troubleshooting support for customer orders, account issues, and technical problems. You will travel onsite to train customers on company solutions and stay updated on new product features. Additionally, you will review pending orders and customer requests to …
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Front Desk Agent (Grand Pacific Resorts, Full or Part time, In Person, Napa, CA.)
Listed skills: Guest services, front desk, customer service, phone etiquette, organizational skills, hotel experience, hospitality, guest relations, computer operation, resort and communication skills. As a Front Desk Agent, your role involves managing check-ins, check-outs, and reservations while ensuring a seamless guest experience. You will verify payment details, register guests, and provide information about hotel offerings. …
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What I did today
Added some job listings for the Sacramento and Fairfield areas. Worked on the food bank list for San Luis Obispo County, revising some entries to have days and hours of available service. Started work on the DEI list, added a few contact phone numbers.
Inside Sales/Customer Service Representative (Coldwell Solar, Full time, Remote within CA.)
This position requires a driver’s license. Listed skills are: Sales, lead generation, cold calling, HubSpot, Microsoft Excel, inside sales and communication skills As an Inside Sales/Customer Service Representative, your role involves making outbound calls to generate leads, secure appointments, and identify new business opportunities. You will engage with prospects, understand their needs, and position Coldwell …
Customer Service Representative (Chambers and Chambers Wine Merchants, In person, Full time, Napa, CA.)
Listed skills are: Time management, phone etiquette, order fulfillment, Microsoft Word, Microsoft PowerPoint, data entry, call center, Microsoft Office, customer service, wine knowledge, typing, Microsoft Excel, Pricing and computer skills. As a Customer Service Representative, your role involves processing customer orders via email, phone, or in person while ensuring accuracy in order entry and billing. …
Customer Service Trainee (IPC Management Group, Full time, In person, Gold River, Ca.)
Listed skills are: Sales, negotiation, leadership, account management, organizational skills, communication skills and customer service. As a Customer Service Trainee, your responsibilities include delivering exceptional in-person customer service, addressing inquiries, and ensuring a smooth enrollment process in collaboration with the sales team. You will track customer feedback to enhance service quality, maintain accurate records, and …
Call Center Representative (Great Day Improvements, In Person, Part time, Gold River, CA.)
Listed skills are: Phone etiquette, typing, project management, grammar experience, call center experience and customer service. As a Call Center Representative, your role involves answering incoming calls, identifying customer needs, and scheduling design consultations or directing inquiries to the appropriate department. You will ensure a positive customer experience, accurately enter customer information into the database, …
Customer Service Representative/Administrative Assistant (Pinnacle Pest Control, Full time, In person, Sacramento, CA.)
Listed skills are: Typing, time management, administrative experience, Microsoft Office, customer service, QuickBooks, communication skills, analysis skills and 10 key typing. As a Customer Service Representative, your responsibilities include professionally handling customer phone calls and emails, accurately documenting account actions, and scheduling service appointments. You will also process work orders, ensuring accuracy, and perform soft …