https://www.dice.com/job-detail/8a5d3d63-1f94-4c9a-adeb-730b4d2bd1e6
Seeking a hands-on IT Support Specialist to serve as the primary point of contact for employee technical requests, delivering friendly Tier 1 and Tier 2 assistance across Windows, Linux, and cloud environments. In this role, you will troubleshoot hardware, software, networking, and account issues while managing the employee onboarding/offboarding lifecycle and hardware provisioning. Additionally, you will own the IT ticket queue and asset inventory, author knowledge base documentation, and assist with endpoint management and basic automation using PowerShell and Bash to streamline overall IT service delivery.