I dug deeper into the assignment, made significant improvements. I am including interesting and relevant content and endeavoring to present it all in an interesting, compelling, and persuasive presentation. I added some visual interest and streamlined content to reduce redundancy.
Author Archives: Eleanor PRO
What I learned today
We reviewed the Core Training Portfolio. The project provided the opportunity to reflect on what we’ve learned and what we’ve found most valuable, the skills we’ve gained, and how best to present ourselves as job candidates and as the interesting and talented individuals we are. Today I particularly focused on what things I learned during …
What I learned today
One of the most valuable takeaways was the presentation of fraudulent job listings and how to spot them. Employment Services Presentation (2:00 – 2:50 PM) Professional Documents Labs (3:00 – 3:50 PM) Make sure these are linked in your job log Interview Practice (4:00 – 4:45 PM) Wrap-Up (4:45 – 5:00 PM) Friday class schedule: Alternating …
What I learned today
We viewed a presentation on types of learners, and practiced note-taking. This week, as part of the Power of Wellness Month, we covered… Power of Wellness Point of Sales Training and Customer Service, Professional Skills and Electives, Phone Systems and Customer Service Here’s the detail: Monday’s Lesson Plan Tuesday’s Lesson Plan Wednesday’s Lesson Plan Thursday’s …
What I learned today
We viewed slide presentations by classmates and gave our own. It offered different perspectives on ways to tell the same story and utilize different options in Google Slides.
What I learned today
We worked on a Google Slides Pitch project and learned how to use AI to narrate a presentation and to add music.
What I learned today
I completed a Percipio course on “Leadership Execution: How Things Get Done”. Today we watched an orientation slide presentation and took a test. We reviewed upcoming assignments due on Thursday, including a Monthly Email for Returning Participants assignment (that involves drafting a professional email intended to re-engage us as returning participants) as well as the …
What I learned today
We took the 3-min PRO Typing test, reviewed the independent challenge “count if formula” again, discussed the upcoming portfolio project due June 22, and practiced CSR responses in various escalating customer situations. Here is what we covered during the week: Phone Systems and Customer Service PRO Syllabus Sunshine Express Month
What I learned today
We reviewed the Independent Challenge, collectively brainstormed and decided on a recorded CSR greeting (with some autonomy in our personal version of it), and then also practiced CSR transfers. VoiP is different from the other classmates app; reviewing the differences is useful.
What I learned today
We practiced CSR phone scripts involving direct transfers and attended transfers.