Category Archives: What I Did Today

Suralink Inc. About Suralink Suralink is committed to providing innovative solutions that enhance efficiency, security, and collaboration for our clients. Our Customer Support team plays a critical role in ensuring customer satisfaction by delivering top-tier service, troubleshooting issues, and collaborating with internal teams to create impactful solutions. About the Role As a Customer Support Representative, …

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– Skillsoft coworking went really well. I’ve almost done more this week than in the previous 3. Really glad I asked for this accommodation. – Phonecall scripts— I try to have unobtrusive fun where I can in this course. — Jose really committed to the bit in his voicemail message.— setting the line spacing to …

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I Worked on and recorded CTT Portfolio as well doing communications thru 3cx

Leaving a message with C3X exercise, went over the Challenge from yesterday and did skill soft to end the day.

I stated working on my phone calls then I got pulled into a new workroom to work on my exit Portfolio buy talking to a recorded then I filled out a “What I Did Today?” along with Homebase clock out.

today we went through practicing our voicemails and did write out our scripts to practice voicemail. then we did a voice greeting to record our voice to the voicemail

I practiced typing from 2 – 2:15 and almost broke the 60 wpm mark. With more practice I know I’ll get there. I practiced 4 different scenarios using the 3CX phone system – 1)calling off. 2)letting customers know of my new phone number. 3)customer complaint. 4)BerkMart Memorial Day sale I recorded my VM greeting as …

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Today we practiced how to leave voicemails on 3CX App. Today we learned about customer service through the telephone. Today we work on our weekly Skillsoft assignments.