Category Archives: What I Did Today
Customer Experience Representative
Full-time remote/work-from-home CER Entry Level This is a remote/work-from-home position in the United States. You must be proficient with a computer and keyboard. Google Workspace and Microsoft Office products are preferred but not required. You should have customer service experience. This is a seasonal job position that starts 09/23/24 and goes until February 2025. You …
What I did today
Today I started my first day for my AWEX internship. I worked with Carrie and Jose to get Telegram to work and get started on what my tasks are during my internship.
What I Did Today
Today I did some practice/training with BerkMart sales. I found it challenging at first, but eventually I caught on. I found it interesting to see what everyone else came up with in regard to purchases. Afterwards, we watched a video about hot to deal with irate customers. It was review for me since I have …
What I did today
Today the class participated in customer/cashier role-playing with the Berkmart shop. It was fun. After, we watched a video on how to provide customer service to angry customers. After that, we were able to play a cash tendering game.
8/20/24 What I Did Today
I typed 38 W.P.M.. I did the Bert Mart online customer service lab experience. I watched a great video on how to deal with irate customers. I learned the 3-way technique, to transfer the problem, time out, and draw a line. I learned how important it is to de-escalate any intense emotional reactions either as …
What I did today.
I did mock customer service/customer practice for Berk Mart Store. It was fun and interesting. I did my accountability for last week and some Skillsoft also. It was agreat day seeing the other students doing the mock training.
What I did today
Today, I learned and practiced the basic concepts of HTML by creating a mock website using raw HTML on a web server hosted on a virtual machine.
8/19/24 What I Did Today
I typed 37 w.p.m. I registered with Word Press and sent an email showing reminder for the accountability assignment for Thursday. I took the Salesforce test a third time on creating contacts and creating and formatting e-mails. I received a 75%. Up from 63%. I wrote down the answers so I could have a more …
What I did today
Today, after the typing, we worked on a new project. First, we went on Word Press- (BerkMart link), and then we would post a picture of ourselves, post the position that I do at BerkMart, and type as if I were writing a 3rd person paragraph about ourselves on the post. We were to think …