Customer Service Representative
This on-site, full-time role in the Point Richmond / East Bay area requires an organized, detail-oriented Customer Service and Order Coordinator to manage customer inquiries by phone and email, prepare quotes, and enter orders. The position demands strong written and verbal communication skills to proactively update clients on timelines and proofs, resolve issues quickly, and collaborate closely with prepress and production teams to keep print jobs on schedule. A successful candidate must possess a customer-first attitude and remain calm under pressure.