Listed skills are: Record keeping, phone etiquette, order processing, Microsoft Office, interpersonal communication, escalation handling, customer support and client interaction via phone calls.
The Customer Relations Representative serves as the first point of contact for customers, handling a high volume of inquiries via phone and email while accurately assessing customer needs. This role provides clear and complete information using appropriate tools, resolves customer complaints—including escalated situations—with professionalism and empathy, and maintains detailed records of interactions, account updates, and follow-ups. The representative also processes registrations, payments, refunds, and occasional cash transactions, supports sales-related inquiries with appropriate upselling, and consistently demonstrates strong phone etiquette to maintain high customer service standards and satisfaction.
Listed pay is: $20 to $22 an hour.
Link: https://www.indeed.com/viewjob?jk=648305696a3f5e71&from=shareddesktop_copy