Listed skills are: Customer service, writing skills, upselling, order management systems, live chat, communication skills and CRM software.
The Customer Service Rep will provide exceptional customer support across phone, chat, and email by addressing inquiries, resolving issues, and managing orders with accuracy and professionalism. Responsibilities include processing order placements, updates, and cancellations; handling complaints and escalations; and coordinating with internal teams for quick resolutions. Maintain expert knowledge of luxury products to guide customers and suggest complementary items, ensuring brand values and tone are upheld. Accurately record customer interactions in the CRM to personalize service and foster loyalty.
Listed pay is $18 to $20 an hour.
Link: https://www.indeed.com/viewjob?jk=99e26804fab94de3&from=shareddesktop_copy